Client Solutions
Customer Success
Our formula for customer success is simple: understand the needs of our clients and deliver exceptional service. We don’t believe in a one-fits-all approach. Rather, we individualise our IT recruitment and IT consultancy services to cater to the specific requirements of each client.
Initial Consultation Phase
In this step, we’re just getting to know you. We take the time to understand your business, company culture, current team dynamics, and other determinants for a successful hire. In this phase, we also take over setting expectations and defining the ideal candidate profile.
Recruitment Phase
We match your ideal candidate profile with the industry’s top talent. We look not only at their credentials but also their personality and specialisation for the IT role. Our precision and comprehensive approach to hiring mean that we only present you with the most qualified candidates.
Selection and Onboarding Phase
Once you’ve made your pick, we handle the onboarding process for you. Our contribution includes doing the necessary paperwork and checking the pre-employment requirements. We also keep in touch with the candidate to ensure a smooth transition into their new role.
Post-Hire Support
Our commitment to customer success doesn’t end with the recruitment and onboarding process. We continue to provide support for both the client and the candidate to cement a successful long-term partnership.
Add lifetime value
The service doesn’t stop at the placement. We have worked with thousands of companies all over the world with introductions, networking events, Fintech Focus TV, podcasts and the Financial Technologist magazine to help grow networks and brands as well as teams.